Our Livefood Commitment at Reptili

Ensuring Freshness: Our Livefood Commitment at Reptili

At Reptili, we understand the importance of providing fresh and healthy live food for your reptiles. We take every measure to ensure the utmost quality and freshness of our live food products, so you can confidently nourish your beloved pets.

 Reptili Freshness Assurance

Careful Selection, Nurturing

We are committed to selecting and nurturing our live food stock with meticulous care. Our team works closely with trusted suppliers who share our dedication to animal welfare and maintain high standards of quality. Additionally, we practice gut loading, which involves feeding our live food a highly nutritious diet before they are packaged and delivered to you. This ensures that the live food is not only fresh but also nutritionally enriched, providing optimal sustenance for your reptiles.


Quality Control Measures

Maintaining the freshness and quality of our live food is our top priority. We have implemented strict quality control measures throughout the sourcing, handling, and packaging process. This ensures that our live food products meet our rigorous standards before they reach your doorstep.


Expert Packaging and Shipping

We employ industry-leading packaging methods and materials to ensure the safe and secure transportation of live food items. Our packaging is designed to create an optimal environment, maintaining appropriate temperature and humidity levels. This careful packaging ensures that the live food arrives in the best possible condition.


Satisfaction Guarantee

While we cannot provide an absolute guarantee due to the nature of live food, we stand behind the quality and freshness of our products. If you have any concerns about the freshness or quality of the live food you receive, please contact our customer support team. We will work with you to address any issues and find a satisfactory resolution.


Please note that live food items are highly perishable, and it is important to follow proper storage and handling guidelines upon delivery. We recommend inspecting and feeding live food to your reptiles promptly upon receipt.


To keep live food fresh for longer, it is important to follow these key best practices:

  1. Proper Storage: Store the live food in a cool and dark place, away from direct sunlight and extreme temperatures. Consider using a dedicated container or enclosure to keep the live food separate from other items.

  2. Adequate Ventilation: Provide proper ventilation to prevent moisture buildup, which can negatively impact the quality and freshness of the live food. Ensure that the container or enclosure allows for adequate airflow.

  3. Avoid Overcrowding: Do not overcrowd the container or enclosure where you keep the live food. Overcrowding can lead to stress and decreased freshness. Provide sufficient space for the live food to move around comfortably.

  4. Regular Cleaning: Clean the container or enclosure regularly to remove any waste, uneaten food, or dead insects. This helps maintain a clean and hygienic environment for the live food.

  5. Feed Promptly: Feed the live food to your reptiles promptly upon receipt. Delaying the feeding process can affect the freshness and nutritional value of the live food. Ensure that your reptiles receive the live food while it is still fresh and nutritious.

Compliment your live food purchase – The HabiStat Livefood Care Pack

The HabiStat Livefood Care Pack is a carefully curated collection of additional items that complement the live food you purchase. It includes essential components that contribute to the overall well-being and health of your reptiles. Gut-loading for optimal nutrition, supplements for enhanced nutrition & hydration products for vitality.


Responsive Customer Support

We take pride in offering exceptional customer support. Our knowledgeable and friendly team is available to assist you with any questions or concerns you may have regarding the freshness of our live food products. We are here to provide prompt assistance and ensure your reptiles receive the best care possible. 

At Reptili, we are committed to providing you with the freshest and healthiest live food options for your reptiles. While we cannot offer a 100% guarantee, we take every step necessary to ensure the quality and vitality of our products. Your satisfaction and the well-being of your reptiles are our top priorities.

If you have any further inquiries or require assistance, please don't hesitate to reach out to our customer support team. We are here to help and ensure that you have a positive experience with our live food products.